for questions 2 (i attached a powerpoint sides about the theories of motivation)
Starbucks cafe, an American coffee company and coffeehouse chain, has been in the news recently as a result of a manager calling the police on two black patrons who were seated in the restaurant but had not yet made a purchase. In response, the restaurant will close its doors and conduct implicit bias training for its employees at 8,000 locations.
- Is an employees’ likely change in behavior following the training also dependent on personality and other individual differences?
- Using theories of motivation, describe how employees’ levels of job satisfaction are likely to change as a result of implicit bias training? (i attached a powerpoint sides about the theories of motivation)
- Are particular styles of leadership likely to influence an organization’s willingness to implement implicit bias training?