Complaint letter: Dr. Loflin letter analysis

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Briefly summarize the complaints and compliments in Dr. Loflin compliments in Dr. Loflin letter. s letter. Critique the letter of Gail Pearson in reply Critique the letter of Gail Pearson in reply to Dr. Loflin.What are the strengths and to Dr. Loflin.What are the strengths and weaknesses of the letter? weaknesses of the letter? Prepare an Prepare an improved response letter from response letter from Gail Pearson Gail Pearson What further action should Gail Pearson What further action should Gail Pearson take in view of this incident? take in view of this incident

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