Describe different quality methods within healthcare.
· Explain the basic models of quality improvement in healthcare.
· Evaluate the role and importance of patient satisfaction.
· Evaluate the role and importance of the patient experience.
· Apply statistics to different quality methods in healthcare.
· Apply quality improvement methods.
You have been asked to present a narrated visual report for the CEO and Board of Directors on a video conference call to share your major findings and to discuss recommendations.
Your narrated visual report should include the following:
· Types of measurements that will be used.
· Overall design of the survey.
· Identifies who will lead the QI task force.
· Identifies who should be on the task force.
· Suggestions for implementing the results of the survey.
· Your narrated visual report should be done using Microsoft PowerPoint, or any other presentation software of your choosing that also allows for narration to be added.