improving PATIENT SAFETY

 Understanding Medical Errors and Adverse Events 

 

High-Reliability Organizations 

 

The Role of Quality Management in Promoting a Safety Culture.

 

 Prioritizing Improvements.

 

 Expanding Data Sources: Partnerships to Develop Best Practice.

 

 Leading Organizational Improvements.

 

 The Role of Nursing Leaders in Promoting Safety.

 

 The Role of the Medical Staff in Promoting Safety.

 

Promoting Safety through Effective Communication.

 

 Summary 

 

Key Terms

 

 Quality Concepts in Action

 

 References