Operation Management Busi 411 Quality Initiative 300 Word Discussion Board

Utilizing an internet search engines, find an organization that has recently implemented a new quality initiative. Discuss specifically the steps taken to implement the new process along with the expected impact to the organization and their customers. Be sure to provide any URLs you used as a reference source for your answer. The selected article must provide well-rounded information and address the topic. You must post the annotation in the reference section.

Your thread must be at least 300 words.

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