Discussion (2) BUS 430 Week 6 Operations Management
BankUSA” Please respond to the following:
- From the second case study, determine the challenges faced by the Help Desk at BankUSA and suggest strategies to mitigate them.
- Using the data on call volume in the case, select a forecasting model to forecast the short-term demand. Justify why this model was selected over other forecasting models. Support your position.
- MAKE SURE YOU REFERENCE ON WORK OKAY.