“Product and Supply Chain Management”

Scenario: GreenMarket (GRM) assures their customers of the freshest certified organic produce. They are located in California. They have markets predominantly in the western states of the U.S. Recently there have been some social networking sites and blogs with a few comments that some of the produce is in fact not organic. The contract with Organikfarms (ORF), a produce supply company is up for renewal. GRM does have another supplier that they also rely on.

The side that represents GRM: Your company wants to ensure quality produce is shipped to their markets. You are concerned about the social networking sites recent barrage of negative comments and possibly tarnishing your company’s reputation and trademark. You also want a stipulation in the contract to allow your company to get out of the contract if quality produce is not provided.

The side that represents the supplier ORF and the workers: You pride yourselves on fresh organic produce provided by several hundred small to medium sized farms. You need that contract as it is a large one and you want it for two years or longer if you can get it.

Can you make response each posted below? # 1 to 2

Tyler Cugino posted May 20, 2018 5:36 PM

1. After reading through the proposals I basically just took Shane and Rebecca’s proposal and added a few things because they are both completely on point but I wanted to add some more details.

Description:

We pride ourselves by using only 100% organic produce provided by our local and coop farms to support the quality and demands that GRM needs. We make every delivery special with our new GPS tracking system. We here at ORF only expect the best from our farms and know your customers deserve the best.

Opportunities:

There is a wide range of opportunities for GRM to benefit from purchasing products to forming long lasting bonds with our family at ORF. We treat all our employees with dignity and respect, and we pride ourselves with that warm wholesome community feel. Starting with our employees we feel that this dignity and respect will wear off onto our customers as well.

We have seen the negative comments on social networking sites and can guarantee only the freshest 100% organic produce. We are backed by numerous awards, certifications and multiple achievements that have made not only local but national news. We would like to extend an invitation to have you come tour our facilities and see for yourself how we operate.

The majority of our produce we supply is grown right here, locally, which cuts the cost on delivery fees. This also enables the freshest condition upon arrival for your markets. It helps us to also keep better track of quality control.

Buying locally not only aides in fresher produce and cheaper delivery cost, it provides suability for our community and helps support the local economy. The buy local theme has had a big impact on your customers, and word travels fast throughout all the regions.

The farmers and workers take so much pride and what they are doing. We here at ORF believe customer satisfaction is our number one goal, providing 100% organic produce is just what we do. It’s who we are, who our children are, and their children to come.

Summary:

In closing, my team here at ORF would like to thank you for your past dedication, and know, you will make the right choice moving forward to extend our contract for another two years. The bonds we have created will be a benchmark in the progress and team unity that GRM and ORF has established.

2. Rebecca Holmes posted May 19, 2018 10:17 PM

Description:

We pride ourselves by using only 100% organic produce provided by our local and coop farms to support the quality and demands that GRM needs. We make every delivery special with our new GPS tracking system. We here at ORF only expect the best from our farms and know your customers deserve the best.

Opportunities:

There is a wide range of opportunities for GRM to benefit from purchasing products to forming long lasting bonds with our family at ORF. We treat all our employees with dignity and respect, and we pride ourselves with that warm wholesome community feel.

We have seen the negative comments on social networking sites and can guarantee only the freshest 100% organic produce. We are backed by numerous awards, certifications and multiple achievements that have made not only local but national news. We would like to extend an invitation to have you come tour our facilities and see for yourself how we operate.

The majority of our produce we supply is grown right here, locally, which cuts the cost on delivery fees. This also enables the freshest condition upon arrival for your markets.

Buying locally not only aides in fresher produce and cheaper delivery cost, it provides suability for our community and helps support the local economy. The buy local theme has had a big impact on your customers, and word travels fast throughout all the regions.

The farmers and workers take so much pride and what they are doing. We here at ORF believe customer satisfaction is our number one goal, providing 100% organic produce is just what we do. It’s who we are, who our children are and their children to come.

Summary:

In closing, my team here at ORF would like to thank you for your past dedication, and know, you will make the right choice moving forward to extend our contract for another two years. The bonds we have created will be a benchmark in the progress and team unity that GRM and ORF has established.

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