Quality & Operations Management. The Decision Making Technique driven project consists of identifying a process or processes within your organization that offers opportunities for improvement.

Quality & Operations Management
SPRING 2018
The Decision Making Technique driven project consists of identifying a process or
processes within your organization that offers opportunities for improvement.
A. Follow exactly the format depicted in the RUBRIC. This is your rubric for
marking
Scenario
Nbr. Topics
Remarks
1 Decision Tree
Waiting Lines
Learning Curves
Do all 3 techniques
2
Quality
Cover all 4 steps
1- Ishikawa Diagram or
Process Chart
2- Pareto
3- Control Charts
By Variables or
By Attributes
4- CPk and CP
3
Linear Programming
Cover all 4 steps
1- Define the process
2- Formulate LP
3- Solve LP
4- Perform Sensitivity Analysis
4 Forecasting Demands
Managing Inventories
Simulation
Do all 2 techniques out of 3
GRADING RUBRIC
Items Points Report
Group
Marks
1 Title Page 10
2 Abstract 50
3 Introduction
1- Description of the process or processes
2- The techniques that will be used
3- Structure of the report
100
4 Methodology/Approach 900
1) Process description
Identify the variables
Identify what you will measure, what are the actual metrics,
description and importance of each metric
300
2) Techniques used and Description of each technique 50
3) Data Collection 200
4) Analysis 200
5) Results and Improvements 150
5 Conclusions & Recommendations 150
6 References 100
English & Neatness, presentation of report 80
Writing 40
Spelling 20
Neatness, presentation of report 20
Total 1390

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