1- Consider reasons why an organization would choose the universalistic view to KM over the contingency view.
2- Describe the output-input-middle method. Provide example.
3- Briefly discuss how the different impacts of Knowledge Management on employees can be assessed in your organization? (You can select the industrial type of your organization )
4- What is a heuristic? What is a heuristic function? What is a heuristic search
5- Describe various ways that knowledge management systems could help firms with sales and marketing or with manufacturingand production.
6- Show how Knowledge Management helps improve process effectiveness, efficiency, and innovation in your organization (You can select the industrial type of your organization )
7- In what way does information technology infrastructure contribute to KM within an organization?
8- Would the stock market represent a good application for case-based reasoning (CBR)? Why or why not?
9- For each of the following, state why or why not a forward-reasoning or Backward approach would be suitable.
(a) An air traffic controller, which provides the appropriate directions to aircraft.
(b) A financial investment advising system.
10- Does a player in a card game use tacit or explicit knowledge? Explain why. Define and explain the difference between the two.