Week 1 case study

Before you begin, read the tips on case discussions posted on the Week 1 Page. After reading Case 1 on page 3 of the text, discuss the following:

  1. What is the strategy? What strategic impact do they hope to have? Does this reflect what is currently happening in the health sector?
  2. What are the strengths and weaknesses of TQM in this case?
  3. What, if any, role does corporate headquarters have?
  4. Is there support among various staff?
  5. What should be done next?

To begin discussing in this forum, click the forum title, “Week 1 Project: Case Discussion”. Then, click Create Thread on the Action Bar to post your initial reply. To reply to a fellow participant, click the title of the initial post, then click Reply. Thank you.

Case Study Rubric:


Implementing Continuous Quality Improvement in Health Care: A Global CasebookPublisher: Jones and BartlettAuthor’s name: Curtis P. McLaughlin, Julie K. Johnson, & William A. SollecitoISBN: 9781284321548

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