Final Exam: 636
Please answer the following questions using a minimum word count of 150 words per question.
Question 51: Describe the various characteristics of a negotiation.
Question 52: How can a “pressured” party respond to distributive tactics?
Question 53: Identify four major steps in the integrative negotiation process.
Question 54: From the perspective of managers, how can assumptions often play into their decision-making process?
Question 55: What is process satisfaction, and what does it provide to the employee?
Question 56: What do you, as a supervisor, need to do in order to provide emotional satisfaction to your employees?
Question 57: What are the four standards for evaluating strategies and tactics in business and negotiation?
Question 58: In negotiation, when does the availability bias operate?
Question 59: What role does competence play with regard to trust?
Question 60: How do some people use anger to their advantage or disadvantage in the
Workplace?
Conflict 101: A Manager’s guide to Resolving Problems So Everyone Can Get Back to Work. Author: Susan H. Shearouse
Negotiation, Seventh Edition. Author: Roy J. Lewicki, David M. Saunders and Bruce Barry