Watch the Zappos – UPS video. Link: https://www.youtube.com/watch?v=un2anwiKOiQ and read this Forbes article about reverse logistics. Link: https://www.forbes.com/sites/ups/2012/12/03/how-reverse-logistics-makes-online-returns-easy-and-keeps-customers-happy/#347a46ce291a
1. How does Zappos define reverse logistics?
2. How does this relate to your definition of Reverse Logistics?
3. What are the significant problems, opportunities, and issues with reverse logistics?
Instructions: Your initial post should be at least 250 words.